How can I get a refund on an unused or only partially used ticket?

Modified on Mon, 31 Jul 2023 at 08:52 AM

You can complete our refund form to get a refund on a ticket you haven’t used. Depending on the conditions of your fare, we’ll refund the card you used to purchase your ticket.

Some tickets are not refundable once you’ve started your trip, there may be a cancellation charge, or just a portion of the fare can be refunded. Fill up the refund form for us to check the cancellation charges and TUI Fee occurs.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article