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<div class="form-group helpdesk_ticket_custom_field_cf_topic_1760463"> <label for="helpdesk_ticket_custom_field_cf_topic_1760463" class=" form-label"> How can we help you? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_topic_1760463" name="helpdesk_ticket[custom_field][cf_topic_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_topic_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001230437}"}'value="I need help to change/amend my booking"> I need help to change/amend my booking </option> <option data-custom-properties='{"id": "{"data-id"=>82001231506}"}'value="I need my booking confirmation"> I need my booking confirmation </option> <option data-custom-properties='{"id": "{"data-id"=>82001231312}"}'value="I need to cancel my booking"> I need to cancel my booking </option> <option data-custom-properties='{"id": "{"data-id"=>82001231507}"}'value="I want to request a refund"> I want to request a refund </option> <option data-custom-properties='{"id": "{"data-id"=>82001230438}"}'value="I need to make special arrangement for my hotel booking"> I need to make special arrangement for my hotel booking </option> <option data-custom-properties='{"id": "{"data-id"=>82001230439}"}'value="I need help to re-schedule my flight"> I need help to re-schedule my flight </option> <option data-custom-properties='{"id": "{"data-id"=>82001231515}"}'value="I need help to arrange a transfer for my booking"> I need help to arrange a transfer for my booking </option> <option data-custom-properties='{"id": "{"data-id"=>82001230440}"}'value="I need help to complete my booking"> I need help to complete my booking </option> <option data-custom-properties='{"id": "{"data-id"=>82001231338}"}'value="I need help to plan my journey"> I need help to plan my journey </option> <option data-custom-properties='{"id": "{"data-id"=>82001232671}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_topic_1760463" id="helpdesk_ticket_custom_field_cf_topic_1760463-error-message"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463"> <label for="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" class=" form-label"> What packages did you purchase? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" name="helpdesk_ticket[custom_field][cf_what_did_you_book775501_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001232657}"}'value="Flight & Hotel"> Flight & Hotel </option> <option data-custom-properties='{"id": "{"data-id"=>82001232661}"}'value="Hotel Only"> Hotel Only </option> <option data-custom-properties='{"id": "{"data-id"=>82001232662}"}'value="Stopover"> Stopover </option> <option data-custom-properties='{"id": "{"data-id"=>82001232663}"}'value="Sports Packages"> Sports Packages </option> <option data-custom-properties='{"id": "{"data-id"=>82001232664}"}'value="Tour Package"> Tour Package </option> <option data-custom-properties='{"id": "{"data-id"=>82001232665}"}'value="Transfer"> Transfer </option> <option data-custom-properties='{"id": "{"data-id"=>82001232666}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" class=" form-label"> Booking Reference: <span class="fw-asterisk" aria-hidden="true">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_booking_reference496999_1760463]" required aria-describedby = "helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_departure_date_1760463" class=" form-label"> Departure Date: </label> <input type="date" class="form-control " id="helpdesk_ticket_custom_field_cf_departure_date_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_departure_date_1760463]" aria-describedby = "helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_departure_date_1760463" id="helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_topic761237_1760463"> <label for="helpdesk_ticket_custom_field_cf_topic761237_1760463" class=" form-label"> How can we help you? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_topic761237_1760463" name="helpdesk_ticket[custom_field][cf_topic761237_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_topic761237_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001231319}"}'value="I would like to get more info about a product / package"> I would like to get more info about a product / package </option> <option data-custom-properties='{"id": "{"data-id"=>82001231317}"}'value="I would like to check a product / package availability"> I would like to check a product / package availability </option> <option data-custom-properties='{"id": "{"data-id"=>82001231318}"}'value="I would like to get the pricing for a product / package"> I would like to get the pricing for a product / package </option> <option data-custom-properties='{"id": "{"data-id"=>82001231316}"}'value="I would like to get in touch with a team / department"> I would like to get in touch with a team / department </option> <option data-custom-properties='{"id": "{"data-id"=>82001231513}"}'value="I would like to get more info about a promo / voucher"> I would like to get more info about a promo / voucher </option> <option data-custom-properties='{"id": "{"data-id"=>82001242938}"}'value="None of the above"> None of the above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_topic761237_1760463" id="helpdesk_ticket_custom_field_cf_topic761237_1760463-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_topic936887_1760463"> <label for="helpdesk_ticket_custom_field_cf_topic936887_1760463" class=" form-label"> Topic For Avios: <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_topic936887_1760463" name="helpdesk_ticket[custom_field][cf_topic936887_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_topic936887_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001231335}"}'value="I want to check my Avios Point balance"> I want to check my Avios Point balance </option> <option data-custom-properties='{"id": "{"data-id"=>82001231336}"}'value="I have an issue with my Avios Points"> I have an issue with my Avios Points </option> <option data-custom-properties='{"id": "{"data-id"=>82001231337}"}'value="My Avios Points is not reflected in my current purchase"> My Avios Points is not reflected in my current purchase </option> <option data-custom-properties='{"id": "{"data-id"=>82001232655}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_topic936887_1760463" id="helpdesk_ticket_custom_field_cf_topic936887_1760463-error-message"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463"> <label for="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" class=" form-label"> What packages did you purchase? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" name="helpdesk_ticket[custom_field][cf_what_did_you_book775501_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001232657}"}'value="Flight & Hotel"> Flight & Hotel </option> <option data-custom-properties='{"id": "{"data-id"=>82001232661}"}'value="Hotel Only"> Hotel Only </option> <option data-custom-properties='{"id": "{"data-id"=>82001232662}"}'value="Stopover"> Stopover </option> <option data-custom-properties='{"id": "{"data-id"=>82001232663}"}'value="Sports Packages"> Sports Packages </option> <option data-custom-properties='{"id": "{"data-id"=>82001232664}"}'value="Tour Package"> Tour Package </option> <option data-custom-properties='{"id": "{"data-id"=>82001232665}"}'value="Transfer"> Transfer </option> <option data-custom-properties='{"id": "{"data-id"=>82001232666}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" class=" form-label"> Booking Reference: <span class="fw-asterisk" aria-hidden="true">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_booking_reference496999_1760463]" required aria-describedby = "helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_departure_date_1760463" class=" form-label"> Departure Date: </label> <input type="date" class="form-control " id="helpdesk_ticket_custom_field_cf_departure_date_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_departure_date_1760463]" aria-describedby = "helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_departure_date_1760463" id="helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463"> <label for="helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463" class=" form-label"> How can we help you? </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463" name="helpdesk_ticket[custom_field][cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463-error-message' > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001231305}"}'value="I would like to give feedback about a past flight or service"> I would like to give feedback about a past flight or service </option> <option data-custom-properties='{"id": "{"data-id"=>82001231306}"}'value="I would like to give feedback about my recent hotel stay"> I would like to give feedback about my recent hotel stay </option> <option data-custom-properties='{"id": "{"data-id"=>82001232656}"}'value="I would like to give feedback about my recent package"> I would like to give feedback about my recent package </option> <option data-custom-properties='{"id": "{"data-id"=>82001231308}"}'value="I would like to give feedback about the website"> I would like to give feedback about the website </option> <option data-custom-properties='{"id": "{"data-id"=>82001231307}"}'value="I would like to give feedback about my recent booking journey process"> I would like to give feedback about my recent booking journey process </option> <option data-custom-properties='{"id": "{"data-id"=>82001231309}"}'value="I would like to report a mishandled baggage"> I would like to report a mishandled baggage </option> <option data-custom-properties='{"id": "{"data-id"=>82001231311}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463" id="helpdesk_ticket_custom_field_cf_please_choose_a_category_that_best_fits_your_inquiry_from_the_following_options_1760463-error-message"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463"> <label for="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" class=" form-label"> What packages did you purchase? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" name="helpdesk_ticket[custom_field][cf_what_did_you_book775501_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001232657}"}'value="Flight & Hotel"> Flight & Hotel </option> <option data-custom-properties='{"id": "{"data-id"=>82001232661}"}'value="Hotel Only"> Hotel Only </option> <option data-custom-properties='{"id": "{"data-id"=>82001232662}"}'value="Stopover"> Stopover </option> <option data-custom-properties='{"id": "{"data-id"=>82001232663}"}'value="Sports Packages"> Sports Packages </option> <option data-custom-properties='{"id": "{"data-id"=>82001232664}"}'value="Tour Package"> Tour Package </option> <option data-custom-properties='{"id": "{"data-id"=>82001232665}"}'value="Transfer"> Transfer </option> <option data-custom-properties='{"id": "{"data-id"=>82001232666}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" class=" form-label"> Booking Reference: <span class="fw-asterisk" aria-hidden="true">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_booking_reference496999_1760463]" required aria-describedby = "helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_departure_date_1760463" class=" form-label"> Departure Date: </label> <input type="date" class="form-control " id="helpdesk_ticket_custom_field_cf_departure_date_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_departure_date_1760463]" aria-describedby = "helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_departure_date_1760463" id="helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_topic739142_1760463"> <label for="helpdesk_ticket_custom_field_cf_topic739142_1760463" class=" form-label"> How can we help you? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_topic739142_1760463" name="helpdesk_ticket[custom_field][cf_topic739142_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_topic739142_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001231508}"}'value="I would like to lodge a complaint about a past flight or service"> I would like to lodge a complaint about a past flight or service </option> <option data-custom-properties='{"id": "{"data-id"=>82001231509}"}'value="I would like to lodge a complaint about a product / package"> I would like to lodge a complaint about a product / package </option> <option data-custom-properties='{"id": "{"data-id"=>82001231510}"}'value="I would like to submit a compliment"> I would like to submit a compliment </option> <option data-custom-properties='{"id": "{"data-id"=>82001231511}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_topic739142_1760463" id="helpdesk_ticket_custom_field_cf_topic739142_1760463-error-message"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463"> <label for="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" class=" form-label"> What packages did you purchase? <span class="fw-asterisk" aria-hidden="true">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" name="helpdesk_ticket[custom_field][cf_what_did_you_book775501_1760463]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>82001232657}"}'value="Flight & Hotel"> Flight & Hotel </option> <option data-custom-properties='{"id": "{"data-id"=>82001232661}"}'value="Hotel Only"> Hotel Only </option> <option data-custom-properties='{"id": "{"data-id"=>82001232662}"}'value="Stopover"> Stopover </option> <option data-custom-properties='{"id": "{"data-id"=>82001232663}"}'value="Sports Packages"> Sports Packages </option> <option data-custom-properties='{"id": "{"data-id"=>82001232664}"}'value="Tour Package"> Tour Package </option> <option data-custom-properties='{"id": "{"data-id"=>82001232665}"}'value="Transfer"> Transfer </option> <option data-custom-properties='{"id": "{"data-id"=>82001232666}"}'value="None of the Above"> None of the Above </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463" id="helpdesk_ticket_custom_field_cf_what_did_you_book775501_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" class=" form-label"> Booking Reference: <span class="fw-asterisk" aria-hidden="true">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_booking_reference496999_1760463]" required aria-describedby = "helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_booking_reference496999_1760463" id="helpdesk_ticket_custom_field_cf_booking_reference496999_1760463-error-message"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_departure_date_1760463" class=" form-label"> Departure Date: </label> <input type="date" class="form-control " id="helpdesk_ticket_custom_field_cf_departure_date_1760463" placeholder="" name="helpdesk_ticket[custom_field][cf_departure_date_1760463]" aria-describedby = "helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_departure_date_1760463" id="helpdesk_ticket_custom_field_cf_departure_date_1760463-error-message"></div> </div>
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